Privacy notice
BTR Delivery · version a95a2efe88
Who we are
BTR DELIVERY manages delivery drivers and riders working with Snoonu in Qatar. This notice explains what personal information we keep about you, why, and what you can ask us.
What we collect
- Your identity and contact details: name, phone number, nationality, QID number and copy, passport, driving licence and vehicle registration (Istimara), and their expiry dates.
- Work information: your Falcon ID, orders, working days and hours, shifts, leave, incidents you report (with their photos), fines and deductions, and the payslips and bank details needed to pay you.
- Your location, only while location sharing is on in the BTR app (a notification stays on your phone the whole time), and the route of that day.
- The notifications of the FalconFlex driver app (orders, cancellations, penalties, blocks), only if you switch on "Notification access" for BTR on your Android phone. No other app is read, and you can switch it off at any time in the phone's settings.
- What you write to us in the app (chat, requests) and your answers to our training quizzes.
Why we use it
- To register you with Snoonu and keep your documents up to date.
- To organise and supervise the work: shifts, attendance, finding the nearest driver, your safety on the road.
- To pay you correctly and keep the records the law requires.
- To answer your requests and contact you.
Who sees it
- The BTR Delivery office team, each person only for their own tasks.
- Snoonu, for your registration and for the operation of the deliveries.
- Your supplier company, for its own drivers.
- Public authorities, only when the law requires it.
We never sell your information.
How long we keep it
- While you work with us, and afterwards only as long as the law requires.
- Locations and routes: 60 days.
- FalconFlex notifications: 90 days.
- Website applications that are not accepted: deleted after 30 days.
Your rights
You can ask to see the information we keep about you, to correct it, or to delete it where the law allows. Contact: 71108573 / billelaissou@btrdelivery.com.
Security
Your documents and information are kept on our own server, protected by passwords, and only the people who need them can see them.
Delete my account and data